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Guide

Reward regulars without an app

“My customers will not download another app.” It's one of the most common objections owners raise about loyalty schemes — and it's fair. Here's how to reward regulars with nothing to install.

Published by the Nabaperks team · updated

Why app-based loyalty stalls at the counter

A loyalty scheme that starts with “download our app” loses most guests before the first stamp, and a busy counter is the worst possible place to talk anyone through an install.

Staff feel it from the other side of the bar: anything complicated at the till gets skipped on a busy shift.

The no-app alternative: a browser card from your venue QR

A browser-based loyalty card customers open from your QR code. No extra hardware. No POS or EPOS integration required.

Stamps are venue-linked stamps — stamps linked to the venue QR, with one claim per customer per UK date — so the card stays a record of real visits, not a free-for-all.

Make the reward worth a return visit

A custom weighted mystery reward pool — think free starter, coffee after lunch, Sunday roast upgrade — configured to stay margin-safe.

Solves “what should we give away” without blanket discounting. The sealed mystery gives the final stamp a reason to matter.

Let the automations do the remembering

We configure the birthday reward name and terms on your card, so the platform's daily job issues birthday rewards during a customer's birthday month.

We configure referral sharing so existing members can invite new diners — attribution and the referrer's bonus stamps settle automatically after the new diner's first genuine visit.

Skip the setup job entirely

Instead of handing you empty software, the Nabaperks team does the launch. We handle the whole launch: venue and card configuration, a margin-safe mystery reward pool, and your first A4 counter-poster run — generated, printed and posted to your pub. Allow up to 14 calendar days for print and delivery.

First-Regular Guarantee: If your live card hasn't brought back a first regular by the end of your 28-day pilot, the platform pilot stays free until it does.

More practical pub loyalty guides

Still deciding whether to run a scheme at all? Start with the pub buyer’s guide — it compares all four options and what each costs your staff.

If you’d rather not do any of this yourself

£299.99 done-for-you launch today. Allow up to 14 calendar days for print and delivery. Your 28-day platform pilot begins when your posters are delivered. Then £69.99 every 28 days. 13 payments totalling £909.87 in each 364-day billing year. First-Regular Guarantee: If your live card hasn't brought back a first regular by the end of your 28-day pilot, the platform pilot stays free until it does.

Card required — cancel renewal anytime after a short exit review from your billing page.